Private Messages New Features & Usability Upgrade

Now with new features like auto-save messages as draft, archive a message, mute a message, subject lines and more, you can use Messages and bring the private internal communication that is happening on emails today into MangoApps. These enhancements are available to both network & guest users.

  • New People List Lookup With Advanced Filters

    • The to list now has a lookup button that allows you to select people
    • Select people using pre-defined & custom user profile fields to arrive at your desired to list
    • Save the filter criteria to re-use it again later and get to the list of people quickly

  • Save as Draft

    • MangoApps now auto-saves a draft of the private message that you’re working (every 30 secs)
    • You can also save a draft of your private message using the save as draft action at anytime
    • To view your saved drafts select the drafts filter under messages
    • You can continue working on your drafts, discard them or send them when ready directly from the drafts filter
    • Draft messages like the rest of messages are fully searchable

  • Mute a Private Message

    • Muting a conversation will not notify you when there is a new message in the conversation
    • The muted conversation will appear in your inbox filter with a muted icon against it
    • The muted conversation will still appear in your unread filter, if there is an unread message in it (just no in-app & no email notification will be generated)
    • When you open a muted conversation, you’ll see the muted icon on the top and an action on the right end to un-mute it
    • Other participants don’t know that you have muted the conversation
    • Muted messages like the rest of messages are fully searchable

  • Archive a Private Message

    • You can now tidy up your inbox by using the archive action
    • Archiving a message removes the message from your Inbox and moves it to your archived folder
    • Archived folder is your private folder
    • If there is a new message in an archived conversation, you’ll still be notified about it and the archived message will appear in your unread filter
    • You can perform all actions (e.g., pin, mute etc) on an archived message like you can with normal messages
    • Messages are never automatically deleted from the archived folder unless they are explicitly deleted by the sender
    • Archived messages like the rest of messages are fully searchable


  • Mark as Unread a Private Message

    • Messages that you have opened are automatically marked as read
    • You can now change the message/conversation status back from read to unread by clicking on the Mark as Unread action
    • Marking a message/conversation unread will make it appear in your unread filter with the unread dot next to it
    • No notification would be generated when you mark a message as unread

  • Subject Line Added

    • As a sender you can now have a subject line for your private messages
    • Once the private message is sent, the subject line can’t be changed to avoid confusion that comes with changing the topic  of an ongoing conversation
    • Email notifications for messages would have the message subject line in the email subject line giving your recipients a reason to check the message
    • Entering a subject line is optional (but recommended)
    • Text in subject lines like the rest of message content are fully searchable

  • Inbox Message Order Options

    • You can now sort your inbox messages in 2 ways – Show Unread First or Show Most Recent First
    • By default it is set to Show Most Recent First.
    • The order can be changed at anytime and your preference would be remembered

  • Improved Search

    • If the search term has multiple keywords in it, then the matched search results would have all the words present
    • The most relevant matched messages would appear higher up in search results