Transcripts Management

Transcripts management feature in MangoApps allows admin to generate a detailed record of courses & curriculums a user has completed. Transcript templates and self-service capabilities make transcripts management super easy & flexible in MangoApps.

  • Generate Transcript using Templates

    • Creating a transcript is a simple 2 step process
      • Select the learners and the type of transcript to be generated
      • Select the time period for the completed courses/curriculums in the transcript
    • Generated transcript will included
      • List of courses/curriculums completed by the selected learner
      • The completed courses/curriculums that will be included must be completed in the time-period selected
      • The completed courses/curriculums that will be included
        • Must have credit hours if the transcript type selected is ‘Completed Courses with credits’
        • Must NOT have Credit hours if the transcript type selected is ‘Completed Courses without credits’
    • MangoApps ships with 3 out-of-the-box system transcript templates to make it easier for admins to get started. These include
      • Completed Courses with credits
      • Completed Courses without credits
      • All Courses Transcript

 

  • Admin Generated Transcripts

    • Domain admins & LMS admins can generate a transcript for any user in the network
    • List of transcripts can be viewed & downloaded by all admins from the Learn module > Transcripts tab
    • When the transcript notification setting is ON for the admin, then the admin who generated the transcript will receive a notification when the transcript ready

 

  • Send Transcripts to Users

    • How to message the users their transcript
      • When the domain/ LMS admin generates a transcript they have an option to automatically sent a private message with the transcript included as a PDF file in it
      • User sent the private message can view & download the transcript directly from the message
      • The private message will be sent from the admin who is generating the transcript
    • How to email the user their transcript
      • If email notification for private messages are turned on for the user then they will be notified over email about the receipt of the transcript
      • The link in the email is a private link and will require the user to authenticate to view/download the transcript
    • How are transcript issued for Instructor-Led Training (ILT) type of courses
      • When the transcript is generated, instructor-Led Training (ILT) courses that satisfy the transcript filter & template type will also be included (like it is for self-paced courses / curriculums)
    • How are the users who have already received the transcript be impacted by any change in the transcript template
      • Future edits to the transcript template background/content will not impact the learners who have already received the transcript
      • After the transcript template changes are published, new transcripts generated will be as per the new template

 

  • User Self-Service of Transcripts

    • Admins have an option to allow users to self generate transcript using one of the templates. The option to enable/disable this is from Modules > Learn > Settings (in admin portal)
    • When enabled users  can do get their transcript from the Learn > My Transcripts (in user portal)
    • User generated transcripts are listed under Learn > My Transcripts also

 

  • Custom Templates for Transcript

    • Custom transcript can be created from under Manage Transcript Templates’
    • Custom Transcript Content
      • Transcript content editor lets to customize the layout & message that will be printed on the transcript
      • Transcript content editor supports the full power of HTML/CSS so besides adding your own text, you can also make your transcript as fancy as you like with colors, font styles and more
      • Preview your styles & content changes in real time in the preview area
    • Transcript Substitution Tags/Variable Data Support
      • MangoApps ships with 20+ substitution variables that can be added to a transcript
      • These substitution variable include user, course and company fields
    • You can pick from the out-of-the-box backgrounds that fits your intended style and audience
    • You can also upload your own transcript background
    • Recommended size of the background to upload  is 850 x 1100 px
    • The in-built background image cropper gives you control to select part of the background to use

 

  • Manage Transcript Templates

    • Edit
      • Custom transcript templates can be edited by domain & learn module admins
      • Out-of-the-box system transcript templates should be duplicated in order to be edited
    • Draft
      • A transcript template design until ready can be saved online in a draft state
      • Transcript template changes that are in draft are not applicable when a transcript is given
      • Once published all changes in the design become effective on the transcript for users
    • Duplicate
      • Any transcript template (system or custom) can be duplicated
      • Duplicate transcript template needs to have a unique name
    • Deactivate
      • A transcript template that is deactivated will no longer available
    • Delete
      • A transcript template can be permanently deleted and can’t be restored.